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HelloWin.io is ninZa.co's new sister brand.

We are supplying innovative trading solutions for thousands of traders across the globe.

Terms of Service

These terms (“terms”) govern your access to and use of https://hellowin.io/ website, products, services operated by HelloWin.io (“us”, “we”, “our”). Please read these terms carefully and contact us if you have any questions.

By purchasing our software license, you are considered to have agreed to be bound by these terms.


We reserve the right, at our sole discretion, to modify or replace these terms at any time. By continuing to access or use our website, products, services after any revisions become effective, you agree to be bound by the revised terms.

Privacy policy

You agree to our privacy policy published at https://hellowin.io/privacy.

Your rights

By purchasing our software license, you are granted the following rights that you must strictly follow.

You are ALLOWED to:

  • Use the software personally on no more than the number of computers permitted by your license.
  • Activate the software only on your own computers (NOT other people’s computers). Please note that a multiple-computer license is intended for multiple computers of one person. The only exception is that you can activate the software on your developer’s computer for a temporary use in development.

You are FORBIDDEN to:

  • Use the software on more than the number of computers permitted by your license.
  • Resell or transfer your license to other parties.
  • Give the software away for free (e.g. via websites, forums, social networks, emails).
  • Resell, rent or include the software in your commercial products/services.
  • Reproduce the software, that is, make one or more copies of the software, except when the copy of the software is reproduced in accordance with these terms.
  • Modify the software, including but not limited to the implementation of changes into the object codes of the software.
  • Disassemble, decompile, reverse-engineer the software (to transform object codes into source codes).

Refund policy

Due to the ease with which software products may be copied and stored, we will NOT issue refunds of any kind.

Therefore, please contact us if you want to ask questions before making a purchase.


If you wish to purchase our products, you may be asked to provide certain information relevant to your purchase including, without limitation, your debit/credit card number, the expiration date of your card, your name, email, billing address.

You represent and warrant that:

  • You have the legal right to use the debit/credit cards or other payment methods in connection with your purchases.
  • The information you provide is true, accurate and complete.

We may employ the use of third-party services to facilitate payments and the completion of purchases. By submitting your information, you grant us the right to provide the information to these third parties.


When you create an account with us, you guarantee that you are not under the age of 18, and that the information you provide is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password. You must notify us immediately upon being aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.

We reserve the right to refuse services, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

Intellectual property

Our website, products, services and their original content, features and functionality are and will remain our exclusive property. Our trademarks and trade dress may not be used in connection with any products or services without the prior written consent by us.

Third parties

Our website and products may contain links to third-party websites that are not owned or controlled by us.

We have no control over, and assume no responsibility for the content, terms, policies, or practices of any third-party websites. We do not warrant the offerings provided by or listed on any third-party websites.

You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third-party websites.

We strongly advise you to carefully read the terms, conditions, policies of any third-party websites that you visit.


We may terminate or suspend your account and ban your access to our website, products, services immediately, without prior notice or liability, under our sole discretion, for any satisfactory reasons, including but not limited to your breach of these terms.

Risk of trading

Futures and forex trading contains substantial risk and is not for every investor. An investor could potentially lose all or more than the initial investment. Risk capital is money that can be lost without jeopardizing ones’ financial security or life style. Only risk capital should be used for trading and only those with sufficient risk capital should consider trading. Past performance is not necessarily indicative of future results.

Hypothetical performance

Hypothetical performance results have many inherent limitations, some of which are described below. No representation is being made that any account will or is likely to achieve profits or losses similar to those shown; in fact, there are frequently sharp differences between hypothetical performance results and the actual results subsequently achieved by any particular trading program. One of the limitations of hypothetical performance results is that they are generally prepared with the benefit of hindsight. In addition, hypothetical trading does not involve financial risk, and no hypothetical trading record can completely account for the impact of financial risk of actual trading. For example, the ability to withstand losses or to adhere to a particular trading program in spite of trading losses are material points which can also adversely affect actual trading results. There are numerous other factors related to the markets in general or to the implementation of any specific trading program which cannot be fully accounted for in the preparation of hypothetical performance results and all which can adversely affect trading results.


Testimonials on our website may not be representative of the experience of other users or customers, and do not guarantee future performance or success.

Warranty disclaimer & limitation of liability

Our software products are provided to you “as is”. We make no express or implied warranties or representations with respect to our products. We do not warrant that our software will meet your needs or be free from errors, or that the operations of the software will be uninterrupted.

In addition, we make no warranties or representations that the operation of our website and licensing servers will be uninterrupted or error-free, and we will not be liable for the consequences of any interruptions or errors. We may change, restrict access to, suspend or discontinue our website, licensing servers, or any part of them at any time. When you use our website or licensing servers, you understand and agree that you participate at your own risk.

In no event shall we be liable to you for damages, business interruptions, loss of business or other data or information, claims or expenses, consequential or incidental damages, or lost profits and lost savings caused by use or related to use of our products, as well as for damage caused by possible errors and misprints in our products.

We shall not bear responsibility for failures in the operation of our software products in the event that our software is installed on machines on which we have not tested the software.

We shall not bear responsibility for failures in the operation of our software products in the event that the technical requirements and/or configurations of machines on which the software is used are insufficient or incorrect.

We shall not be liable for failures in the operation of our software products in the event that you have third-party software which conflicts with our software, which can modify our software settings, which may slow down or decrease your machine’s performance, lead to a decrease of machine resources available for our software, as a result of which the full operation of our software becomes impossible.